Terms & Conditions — jilibb Online Casino

1 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "jilibb," "we," "us," or "our" refers to the jilibb online casino platform accessible at jilibb.one and its operators.
• "Platform" means the jilibb website, mobile web application, and all associated services, games, and features.
• "Player," "you," or "your" refers to any individual who registers for or uses a jilibb account.
• "Account" means the registered player account created on the jilibb Platform.
• "Real Money Balance" means funds deposited by the Player and held in the Player's jilibb wallet for wagering purposes.
• "Bonus Balance" means promotional credits, free spins, or other bonus funds credited to a Player's account subject to wagering requirements.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body responsible for regulating gaming in the Philippines.
• "KYC" means Know Your Customer — the identity and age verification process required for all jilibb accounts.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before it can be withdrawn.

2 Acceptance of Terms

By accessing the jilibb Platform, registering an account, making a deposit, or participating in any game or promotion offered by jilibb, you unconditionally accept and agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms constitute the entire agreement between you and jilibb with respect to your use of the Platform and supersede all prior agreements, representations, and understandings. jilibb reserves the right to amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Terms.

3 Eligibility

To register and use the jilibb Platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in accordance with Philippine gaming regulations applicable to online casino gaming.
• You must be a resident of or physically located in a jurisdiction where online casino gaming is legal and permitted.
• You must not be a current employee, contractor, director, officer, or agent of jilibb or any of its affiliated companies, or an immediate family member of such a person.
• You must not be subject to any self-exclusion order, whether voluntary or imposed by jilibb or any regulatory authority.
• You must have full legal capacity to enter into a binding contract under Philippine law.
• You must not be accessing the Platform from a jurisdiction where online gambling is prohibited by applicable law.

jilibb reserves the right to request proof of eligibility at any time. Failure to provide satisfactory proof may result in suspension or termination of your account and forfeiture of any pending withdrawals pending investigation.

4 Account Registration & KYC

To access real-money gaming features on jilibb, you must register an account and complete the KYC verification process. The following rules apply to account registration:

• One Account Per Person: Each individual may register only one jilibb account. Registering multiple accounts — whether under the same or different names — is strictly prohibited.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, and Philippine mobile number. Providing false information is a material breach of these Terms.
• KYC Verification: jilibb is required by PAGCOR regulations to verify the identity and age of all players. You will be required to submit a valid Philippine government-issued ID (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID, PRC ID, or voter's ID) before withdrawals are processed.
• Account Security: You are solely responsible for maintaining the confidentiality of your jilibb login credentials. You must not share your password with any third party. jilibb will never ask for your password via chat, SMS, or email.
• Notification of Unauthorized Access: You must notify jilibb immediately if you suspect unauthorized access to your account. jilibb is not liable for losses resulting from your failure to maintain account security.

jilibb reserves the right to suspend any account pending KYC verification. Accounts found to have been registered with false information will be permanently terminated and any balance may be forfeited subject to investigation.

5 Deposits & Withdrawals

jilibb supports the following payment methods for Filipino players, in compliance with current Philippine payment regulations:

• E-Wallets: GCash, PayMaya / Maya
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card: Philippine-issued debit cards linked to supported banks

The following terms apply to all deposits and withdrawals:

• The minimum deposit amount is ₱100. Minimum withdrawal amounts are specified in the Platform's cashier section and may vary by payment method.
• All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Withdrawals will only be processed to the same payment method used for the most recent deposit, subject to KYC verification being complete.
• jilibb processes withdrawal requests promptly. GCash withdrawals are typically completed within minutes during business hours. Bank transfer withdrawals may take 1–3 business days depending on the receiving bank.
• jilibb reserves the right to conduct additional verification checks before processing any withdrawal. This may include requesting supporting documentation for large transactions in compliance with Anti-Money Laundering Act (AMLA) requirements.
• Deposits and withdrawals are denominated in Philippine Peso (PHP / ₱). Currency conversion fees, if any, are the responsibility of the Player's payment provider.

6 Bonuses & Promotions

jilibb offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time the bonus is offered:

• Bonuses are available to players who have completed KYC verification and are in good standing with jilibb.
• Each bonus offer is subject to a wagering requirement, which specifies the number of times the bonus amount (and in some cases the deposit amount) must be wagered before any winnings derived from the bonus can be withdrawn. Wagering requirements are stated clearly in each promotion's specific terms.
• Bonus funds are separate from Real Money Balance. Real Money Balance is used first for wagering unless otherwise specified in the promotion terms.
• jilibb reserves the right to withdraw any bonus offer at any time without prior notice, provided that any bonus already credited to a Player's account will remain subject to the terms under which it was granted.
• Bonus Abuse: Any Player found to be exploiting bonuses — including but not limited to creating multiple accounts to claim welcome bonuses, using low-risk betting strategies to clear wagering requirements, or coordinating with other players to abuse promotional offers — will have their bonus balance forfeited and their account may be permanently suspended.
• jilibb's decision on all bonus-related matters is final and binding.

7 Game Rules & Fair Play

All games available on the jilibb Platform are provided by JILI Games and other licensed game providers. The following terms apply to all gaming activity on jilibb:

• Each game is governed by its own specific rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the rules of each game before wagering.
• All games on jilibb use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Return-to-Player (RTP) percentages are determined by the game provider and are independently audited.
• In the event of a technical malfunction, disconnection, or system error during a game round, jilibb will make reasonable efforts to resolve the issue fairly. Where a game round cannot be completed due to a technical fault, the wager for that round will be refunded to the Player's account.
• jilibb's records of all gaming transactions are the definitive record of game outcomes. In the event of a dispute between a Player's records and jilibb's server records, jilibb's server records shall prevail.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface. jilibb reserves the right to adjust bet limits at any time.

8 Prohibited Conduct

The following conduct is strictly prohibited on the jilibb Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account, or registering an account on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or gain an unfair advantage in any game.
• Colluding with other players in any game, including live dealer games, to gain an unfair advantage.
• Engaging in any form of money laundering, including using the Platform to process funds derived from illegal activity.
• Exploiting software bugs, glitches, or errors in the Platform or any game. Any winnings derived from exploiting a known or suspected error must be reported to jilibb and may be voided.
• Engaging in chargebacks or reversing deposits through your payment provider after using the deposited funds for wagering.
• Threatening, harassing, or abusing jilibb staff or other players through any communication channel.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by applicable law.

9 Intellectual Property

All content on the jilibb Platform — including but not limited to the jilibb brand name, logo, website design, graphics, game interfaces, text, and software — is the intellectual property of jilibb or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the jilibb Platform without prior written consent from jilibb.

10 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, jilibb's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.

jilibb shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the Platform, even if jilibb has been advised of the possibility of such damages.

jilibb does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. jilibb makes no representations or warranties of any kind, express or implied, regarding the Platform's fitness for a particular purpose.

11 Responsible Gaming

jilibb is committed to promoting responsible gaming and player wellbeing. The following responsible gaming tools are available to all registered players through their account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Self-Exclusion: Voluntarily exclude yourself from the Platform for a defined period or permanently. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen reminders of your session duration and net gaming activity.

jilibb strictly enforces the 21+ age requirement in accordance with Philippine gaming regulations. All accounts are subject to age verification. If you are concerned about your gaming behavior or that of someone you know, please visit our Responsible Gaming page for resources and support information.

12 Account Suspension & Termination

jilibb reserves the right to suspend, restrict, or permanently terminate any Player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a reasonable time after being requested to do so.
• Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct.
• Receipt of a chargeback or payment reversal from the Player's payment provider.
• Regulatory requirement or instruction from PAGCOR or any other competent authority.
• The Player's voluntary request to close their account.

Upon termination of an account for breach of these Terms, jilibb reserves the right to forfeit any Bonus Balance and withhold any Real Money Balance pending investigation. Real Money Balance will be returned to the Player following the conclusion of any investigation, provided no fraud or breach is confirmed, subject to applicable legal holds.

13 Amendments to These Terms

jilibb reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, jilibb will notify registered Players via the email address or mobile number associated with their account, or by displaying a prominent notice on the Platform.

The date of the most recent revision is displayed at the top of this page. Your continued use of the jilibb Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure.

14 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the jilibb Platform, the parties shall first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the jurisdiction of the appropriate Philippine courts.

Players who believe their dispute relates to a regulatory matter may also escalate their complaint to PAGCOR through its official complaint resolution channels. jilibb cooperates fully with all PAGCOR investigations and dispute resolution processes.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the jilibb Platform, please contact our support team through the following channel:

• Live Chat: Available 24/7 through the jilibb Platform — the fastest way to reach our support team.
• Email: [email protected] (plain text — not a clickable link)

Our customer support team is staffed by Filipino agents who understand the local player experience and are available around the clock to assist with account, payment, and game-related queries.